At Digi Biz Shop, we strive to provide high-quality digital products to our customers. Please read our Refund and Return Policy carefully to understand your rights and obligations. By purchasing our digital products, you agree to the terms outlined below.

1. No Returns Policy

Due to the nature of our products, which are digital and downloadable, we do not accept returns. Once a digital product is purchased and delivered, it cannot be returned.

2. Refund Policy

We offer refunds under the following conditions:

  • Broken Condition: If you receive a digital product that is corrupted or cannot be accessed, you are eligible for a refund.
  • Misprinting: If the digital product you receive has misprints or errors that are our fault, you are eligible for a refund.
  • Printing Quality Issues: If the digital product has printing quality issues that are not as described or expected, you are eligible for a refund.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Send an email to our customer service at info@digibizshop.in within 7 days of receiving the product. Include your order number, a description of the issue, and any supporting evidence (e.g., screenshots or photos).
  2. Review: Our team will review your request and may contact you for additional information.
  3. Decision: If your request meets our refund criteria, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Conditions for Refund

Refunds are subject to the following conditions:

  • Requests must be made within 7 days of receiving the digital product.
  • Evidence of the issue must be provided.
  • Refunds will not be issued for minor errors or issues that do not affect the usability of the product.

5. Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Change of mind after purchase.
  • Issues caused by the customer’s software, hardware, or internet connection.
  • Failure to read the product description or specifications.

6. Contact Us

If you have any questions or need further assistance, please contact us at:

Company Name: KADAGAM INFO TECHNOLOGY PRIVATE LIMITED
Company Address: No.5/27, Natrampalli, Chinnur, Jolarpet Block, Vellore, Vellore, Tamil Nadu, India, 635815
Email: info@digibizshop.in
Phone: +91 9629572044